Right of withdrawal.


You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract is concluded.

To exercise your right of cancellation, you must inform us, Mainwesthafen GbR, Karpfenweg 2, 60327 Frankfurt am Main, of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or email).

To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires.

Consequences of

If you cancel this contract, we have made all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we have received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

If you have requested that the service should begin during the cancellation period, you have to pay us an appropriate amount that corresponds to the portion of the service already provided by the time you inform us of the exercise of the right of cancellation with regard to this contract Corresponds to the total scope of the service provided in the contract.

Expiry of the right of withdrawal

The right of withdrawal expires if we have completed the service and have only started to perform the service after you have expressly agreed that we will start to perform the service before the cancellation period has expired and you have confirmed your knowledge that you are yours Right of withdrawal if we completely fulfill the contract.